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Key Message

Service providers in various state agencies can have a profound impact on Service members, veterans, and families by connecting them to services and care through asking the simple question: �Have you or a family member ever served in the military?�

Summary

Encourages states to engage all helping agencies (including healthcare, social services, education, and others) to: Ask the question, �Have you or a family member ever served in the military?� and have the question on all intake forms. Provide information and assistance to providers regarding what to do when the answer is �Yes.�

Insights

In various surveys, veterans indicated one of the top barriers to receiving care was that they �do not feel understood by the providers who serve them.� Opportunities to help veterans and their families are often lost simply because the connection is not made.

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